We believe that you will be absolutely satisfied with our web hosting services. However, in case you are dissatisfied, we will give you a refund. Therefore, you are entitled to a refund via the 30-day money back guarantee that we offer to all our clients that purchased a hosting package.
In order to cancel your account, you just have to send a ticket the sales department of Web-expert.gr. Please enclose the reason why you do not wish to have further hosting by Web-expert.gr. After we have received your cancelation request and the reason for it via ticket, we will proceed to the cancelation and termination of your account as soon as possible. To get a refund, you will have to state it clearly in the ticket.
Detailed terms of 30-day money back guarantee below.
The money back guarantee is about the following services:
Services and products that are related to third providers (Domains, SSL Certificates) or software (Joomla Extensions / WHMCS Addons / Scripts) will not be refunded!
To give you a refund, there will have to be stated problems with the service you have chosen and which will appear to your report history (tickets) to the Clients Support Centre.
From the refund are subtracted:
The money is refunded via the same payment service (e.g. Paypal) that you have chosen and paid.