The file is corrupted

After installing a licensed extension/addon you may get an fatal error the

The file /home/xxxx/public_html/tmp/install_xxxx/xxxxx.php is corrupted.

This is happening because you did not downloaded the right version.
Go to Services > My Licenses> Service-Name and click on left tab "Downloads", there you will see all files releated with your service

Usually you will see

"Extension Name PHP 5.6-7.2 for Ioncube loader v10", this normally should be OK but in same cases your web hosting company uses out of date ioncube loader (v6 usually), so you have to download the version for "Extension Name  PHP5 Ioncube loader v6", no matter if your PHP is 7.x

Using different zip package will work for you. If your Ioncube loader is older than v6 (example v4) then request from your webhost to upgrade it or upgrade the PHP 7.x usually the use Ioncube loader v10

 

  • corrupted, php, ioncube
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

WHMCS SMS Notify - Upgrading Steps

This article describes how to upgrade easily your WHMCS SMS NOTIFY addon to 3.x/4.x...

WHMCS SMS Notify - How to add your own SMS gateway

Developers' Guide for WHMCS SMS NOTIFY v.3.x+ To create your custom gateway intergration for...

Ηοw to change my license IP or domain

Go to menu SERVICES  > MY LICENSES, click to view details of service (don't cilck on license...

Samesite Cookie on Joomla

We have build a plugin for PHP < 7.3 and works great (We will release it soon, check our...

Support & Updates - Joomla Update extensions

Support & Update addon It's required to have ACTIVE support & update addon to able to...

Powered by WHMCompleteSolution